MAIL TO CUSTOMERS
Dear customer
Mr. Lemeille and myself, Alain Le Marrec, are delighted to announce the takeover of Mallard. We have worked together to establish a lasting relationship in the transition to ensure the continuation of the remarkable 80-year-old legacy of this company
Our shared passion for this profession, our values, and our collective skills allow Mallard to remain the trusted mechanic that you have known. We have a deep commitment to delivering highquality work.
Our 80 years of history represent eight decades of hard work and dedication to our customers in building a unique offering:
•A service with a capital "S."
•A commitment to innovation.
•A culture of niches, technical specificities, and specialties.
These strengths enable us to cater to even the most specialized markets and the most demanding companies, such as yours.
The Mallard family built all of this, and we have continued and expanded upon this industrial philosophy. Our journey is far from over; our dedication and determination are unwavering as we strive to improve and offer you a distinct and exceptional service.
Maintaining a positive customer relationship and ensuring your satisfaction are our primary objectives. The purpose of a company like Mallard is to be your essential and reliable partner, serving your most demanding projects. My background as a mechanic and my experience gained within renowned organizations provide me with the tools and resources to carry Mallard forward while upholding its values and pursuit of excellence.
We will be in touch with you in the coming days/weeks for an initial conversation in the most suitable format. We will, of course, continue to respond promptly to your urgent needs and requests, as is our usual practice.
Our commitment is absolute as we look forward to exploring future collaborative projects with you. We are confident in your trust and support during this transition.
With our warmest regards,
Mechanically yours,
Pascal Lemeille and Alain Le Marrec